Shipping policy

Thank you for shopping with us. This Shipping Policy explains how we process, ship, and deliver orders placed through our store.

Order processing time

  • Orders are typically processed within [1–3 business days]

  • Orders are processed Monday through Friday, excluding US holidays

  • After your order is processed, you’ll receive a shipping confirmation email with tracking information, if available

Estimated delivery times

  • United States: [5–12 business days]

  • Canada: [7–15 business days]

  • International orders: [10–20 business days]

Delivery times are estimates only and aren’t guaranteed.

Dropshipping and fulfillment

  • Some products may be shipped directly from our suppliers or fulfillment partners

  • If your order contains multiple items, they may arrive in separate packages

  • Shipping times may vary depending on product availability, supplier processing, and destination

Tracking information

  • If tracking is available for your order, it will be sent to your email after your order ships

  • Please allow [2–5 business days] for tracking updates to appear after shipment

Shipping destinations

  • We currently ship to [the United States, China, United Kingdom, Germany, Brazil, Canada, France, Australia, United Arab Emirates, Spain, Philippines, Romania, Malaysia, Mexico, Japan, Thailand, Poland, Indonesia]

Customs, duties, and taxes

  • For international orders, customs fees, import duties, taxes, or other charges may apply

  • These charges are the responsibility of the customer unless otherwise stated

Delivery delays

  • Delays can occur due to high order volume, carrier issues, customs processing, weather, or other factors outside our control

  • We aren’t responsible for shipping delays caused by carriers or customs

Incorrect addresses

  • Customers are responsible for providing a complete and accurate shipping address at checkout

  • If an order is returned or delayed because of an incorrect or incomplete address, additional shipping charges may apply

Lost, stolen, or damaged packages

  • If your package is lost, stolen, or arrives damaged, please contact us at lv063115@gmail.com within 30 days of the expected delivery date

  • We’ll review the issue and work with the shipping carrier or supplier when applicable

  • For parts missing which affect product function, We will resend the product only

  • For accessories, We will resend the accessories

  • We don’t guarantee reimbursement for packages marked as delivered by the carrier, but we’ll do our best to help

Order changes and cancellations

  • If you need to change or cancel your order, fill out your information along with stating the reason on our Contact Us page within 8 hours of placing the order

  • Once an order has been processed or shipped, we may not be able to make changes

Contact us If you have questions about your order or this Shipping Policy, on our Contact Us page.